Fixing reset to device error when running the LSI_SAS controller
- Troubleshooting
- September 30, 2019
Symptoms
When running the LSI_SAS controller in the VM, the Windows event log reports the error:
Event 129, Reset to device, \Device\RaidPort0, was issued.
Resolution
1. Check that all StarWind devices have the Synchronized status on all nodes;
2. Check that each Datastore on each host has active paths from all StarWind nodes;
3. In VM settings check the number of SCSI adapters and number of disks assigned to VM. Note the numbers of adapters and disks;
4. Shutdown StarWind VM;
5. Remove StarWind VM from inventory;
6. Locate and make a backup of VMX file of the StarWind VM;
7. Edit and save VMX file of the StarWind VM by adding the following lines:
scsi0.async = “FALSE”
scsi0:0.canBlock = “TRUE”
scsi0:1.canBlock = “TRUE”
NOTE: Line 1 shall be introduced for every SCSI controller VM has got (0, 1, or any number it might have). Line 2 shall be introduced for every port on that controller (here is why the 3rd line is used – just for example purposes in case of two disks attached to the VM using 1 SCSI controller).
In this example, VM got one SCSI adapter and two disks assigned to it.
8. Register VM back and start one;
9. Do the same steps with another VM.
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