This article provides explanation why NICs might be missing from StarWind Console Configuration tab

Symptoms

During HA configuration on the step of choosing Sync and Heartbeat channels all IPs are missing. All IPs are missing in StarWind Console Configuration tab as well.

Cause

Network interfaces might be missing because of a third party app installed that uses port 3260. The most common app is MS iSCSI Target Server which can be accidentally installed along with File and Storage Services pack.

Resolution

MS iSCSI Target Server can be uninstalled via Server Management Console > Manage > Remove Roles and Features > Server Roles > iSCSI Target Server.

Any other software that uses port 3260 should be uninstalled as well.

After this StarWind service must be restarted.

Request a Product Feature

To request a new product feature or to provide feedback on a StarWind product, please email to our support at support@starwind.com and put “Request a Product Feature” as the subject.

 

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