HA in Not Active state after upgrading from version 6 to version 8 (StarWind Virtual SAN)
- Troubleshooting
- May 18, 2015
- Download as PDF
Symptoms
After updating StarWind from version 6 or earlier to StarWind Virtual SAN (version 8), some or all the HA devices changed their status to Non-Active and devices went offline.
Solution
Please download the updater utility by using the link below:
https://www.starwindsoftware.com/tmplink/updater.rar
There were a couple of known issues when upgrading from v6 to v8, when some of the headers remained binary on v8, thus making the corresponding devices “non-active”, mainly because original headers had beginning or closing tag missing for some reason. This utility converts the header and does a quick xml check on it: if any of the tags are missing – it will add them.
How to use the utility:
Run it through cmd, it accepts a single parameter – header file name (with extension!) I.e.:
updater.exe ha.swdsk
Output produces a bunch of errors, you can safely ignore them. Note that new xml header will actually replace the original file, so be careful and always do backup copies of files.
